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20130615
20130623
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Search Results 0 to 2 of about 3 (some duplicates have been removed)
CSPAN
Jun 17, 2013 8:00pm EDT
us know with the economy over the past several years there hasn't been a whole lot of increases in housing so that has been somewhat challenging. when i ultimately have a return to occupy housing growth which inevitably will that should provide the wind at our back which will help us for the video business. at the same time we have had limited growth in the overall universe of potential video customers. we have also had a number of new engines in the video space so there has been kind of a new equilibrium amongst video providers. we have had both verizon via their fios product and at&t in the universe products into the market for video so that is created somewhat of a headland in terms of the video business. but we are very focused on returning the business to growth and we think ultimately the way that happens is by ensuring that we have an absolutely world class video product and we can come back to that. there are a lot of things we are demoing at the cable show that is relative to that area of business but also in addition to product keeping the customer experience as having a
CSPAN
Jun 15, 2013 6:30pm EDT
housing to grow the pie.ll given the economy, there's not not been a lot of increases. that has been a challenge. we have a return on occupied housing which we will. it will help us grow the video business. at the same time would've had limited growth in the universe of potential customers, with had a number of new entrances into the video space. it is been a new it librium. -- a new equilibrium. that has created a headwind for growth. onwe are very focused returning the business to growth and ultimately the way it happens is by ensuring we have a world-class video. demoing here that is relevant. a good is having customer service experience. that is something that has been --area where people have there's a lack of appreciation of the complexity and delivering service to 50 million homes. we are focused on it and doing a better and better job making our company easier to do business with is simply more customer friendly. ?> what are you doing here -- >> one of the areas that has been a focus of time and resource for us as improving our navigation experience. for a long time, we have
Search Results 0 to 2 of about 3 (some duplicates have been removed)